Technical Support

Technical Support

24/7 technical support is assurance. Assurance if something goes wrong, CyberTeknic is there to get your operation up and running. We are there for you!!

Cyber Teknic 24/7 technical support provides ongoing service for when your needs change and maintaining the utmost in your website functionality. .

It's more than providing technical support. Providing technical support in a timely manner is key to success. We provide prompt response to your technical support needs but also plan and implement carefully security upgrades and such in a timely manner.

CyberTeknic technical support is more than solving problems. It's about preventative maintenance. Software is constantly in flux. Your website and the technology behind it will constantly change. Improvements, security upgrades and patches all have an impact on how well your website performs.


 Technical support services offered but not limited to are:

  • Internet Security
  • SPAM & Virus Protection
  • Database Administration
  • Web Server Administration
  • Linux Systems Administration

The technical support plan is not an option.  It is a necessity.  An unmaintained virtual private server is inevitable to decline in performance and become increasingly wide open to security vulnerabilites.

Check out our support plans and hourly rates.

Our Process

Putting a web site together along with a internet marketing campaign requires tremendous amount of planning. Our job is to take the complexity out of the task while minimizing cost and time. Bottom line, Cyber Teknic works closely with you assuring a well thought out plan that expedites the process at the lowest cost to you. And, delivering an outstanding website that serves you well!

Design begins in the planning process. Pictorial 'Mock ups' of the theme you chose are presented with your company color schemes, images and structure that best presents the information. You have an idea of what the web site looks like before the web design coding begins. Emphasis is made on balance, color scheme that blends well, information that can be found quickly and a strong message of professionalism.

Web development is the programming behind a website theme and content management system. Occasionally, a particular functionality cannot be found in either Wordpress plugins orDrupal modules. Then, a module or plugin needs to be programmed. Modules and plugins can be outsourced inexpensively.

Cyber Teknic's testing consists of pre-launch bench tests against the anticipated load of your website. Content management systems need tuning such as server-side caching, optimizing image size to assure your website loads as quickly as possible. Testing also includes making sure you have enough processing power behind your anticipated demand. CyberTeknic also has to test when software upgrades occur. Testing software upgrades, patches and security fixes have to be done on development servers that are backed up.

Finally moving your CMS to production is an exciting event but necessary tasks must follow. Internet marketing is a process that doesn't happen overnight. It's very methodical and done carefully so your web site isn't penalized by the search engines. Internet marketing has increased in complexity requiring an ever increasing breadth of knowledge. CyberTeknic produces comprehensive reports helping your company understand your marketing campaign. Our reports demonstrate progress made and areas of weakness that need more work.

Get In Touch

Would you like more information regarding our Technical Support service?

We look forward to hearing from you! Get in touch today to request a free quote.

Request a Quote

About Us

CyberTeknic is a production of eMetaStar, LLC. Web design, once a laborious process has been minimized to inexpensive themes. CyberTeknic was created to sell themes and provide all the supplemental services needed to launch your website

eMetaStar, LLC, founded in 2001, now focuses exclusively on digital marketing. Digital marketing has expanded and become far more labor intensive then when eMetaStar began as a website design firm.

For information on our digital marketing services, please visit eMetaStar, LLC website.